Masvero Shipping Policy

Last updated: August 2021

At Masvero, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are typically processed within 1 - 3 after payment has been successfully received.

Orders are not normally processed or shipped on weekends or US holidays. Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Destinations

We currently ship to customers within the United States.

Available shipping options and costs will be displayed during checkout based on the customer's delivery address and the items in the order.

Shipping Times

Estimated delivery time is approximately 4-5 after the order has been processed.

Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

Shipping Costs

Applicable shipping charges will be shown at checkout before the order is completed.

If we offer free shipping on a particular product or promotion, the applicable offer will be displayed on the product page or at checkout.

Order Tracking

Once your order has shipped, you may receive a shipping confirmation containing tracking information.

Please allow some time for tracking information to become available after the order has been shipped.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can help investigate the shipment.

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside Masvero's control.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an incorrect address after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number along with photos of the package and the item.

We will review the issue and determine the appropriate resolution.

Contact Us

If you have questions about shipping or your order, please contact us:

WhatsApp: +1 (307) 310-6972

Store: Masvero.shop