Privacy Policy

Last Updated: August 25, 2026

At Masvero , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from Masvero

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Device and browser information
IP address
Information you provide when contacting customer support

We only collect information that is reasonably necessary to operate and improve our store.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Ship your purchases
Send order confirmations and updates
Respond to customer service requests
Prevent fraud and unauthorized transactions
Improve our website, products, and services
Send promotional communications when permitted and where you have agreed to receive them
Comply with applicable laws and legal obligations

3. Payment Information

Payments made through our store are processed by third-party payment providers. Altura Prime does not directly store your complete credit or debit card number.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant marketing and advertising

You can adjust cookie settings through your browser. Disabling certain cookies may affect some store functionality.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
E-commerce and technology providers
Website analytics and advertising providers
Customer support providers

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, accounting, fraud-prevention, and other legitimate purposes.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your information is collected and used
Opt out of certain marketing communications

To exercise applicable privacy rights, contact us using the information below.

9. Children's Privacy

Our store is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.