Return & Refund Policy
Return & Refund Policy
We want you to be satisfied with your purchase.
If you are not satisfied with an eligible product, you may request a return within 30 days of delivery, subject to the conditions below.
Return Requirements
To be eligible for a return:
- The item must be unused and in its original condition.
- The item should be returned with its original packaging when reasonably possible.
- Proof of purchase may be required.
- The return request must be submitted within the applicable return period.
Certain products may not be eligible for return due to their nature, including products that are personalized, final-sale items, or items that cannot safely be returned.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order information and photographs of the issue.
We will review the situation and provide an appropriate solution when applicable.
Refunds
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds are generally issued to the original payment method.
The time required for the refund to appear in your account may depend on your bank or payment provider.
Return Shipping
Unless the item is defective, damaged, or incorrectly shipped, return shipping costs may be the customer's responsibility.